Blast Email Problems

Known Email Issues with the Following Internet Service Providers.
Please click on your Service Provider

Earthlink/People PC, Road Runner, AOL, GMAIL

CUSTOMERS WITH ROAD RUNNER ACCOUNTS

It has come to our attention that the some of the members with RoadRunner internet service and e-mail accounts are not receiving e-mails from our website. RoadRunner may be blocking us as spam, so we don't even get the mail returned to know that it was never received by you. This includes not only the e-mail registrations, e-news, but blast e-mails as well.

In order to receive e-mail from us, please contact your service provider with the following information:

1. Click on the following RoadRunner link: http://www.help.rr.com/rrwho.asp

2. Select your Provider, State, and City.

3. Using the e-mail support feature on Help and Member Services, send an e-mail to Road Runner stating the following:

"We receive e-mail from Crystal Falls Ladies Golf Association, and this e-mail is being blocked by you as spam. This is not spam. We have signed up for these e-mails to receive information about upcoming events. What do we need to do to receive e-mail from them?

 Thank you,

[Your name]"

You can also use the Live Chat Technical support or the 24-hour Telephone Customer Support.

Thank you,

Karen Mussoline, Webmaster
msmoose2@gmail.com

CUSTOMERS WITH EARTHLINK/PEOPLE PC ACCOUNTS

It has come to our attention that many of our customers with Earthlink/People PC internet service and e-mail accounts are not receiving any e-mail from us.  Earthlink/People PC Spam Blocker if set to Highest Protection requires that you the user add 'crystalfallslga1@gmail.com', to your Accepted Domain List.  We recommend that you set your Spam Blocker Setting to Medium to make sure you receive email from us.

CUSTOMERS WITH AOL ACCOUNTS

It has come to our attention that many of our customers with AOL internet service and e-mail accounts are not receiving any e-mail from us.  AOL Spam Blockers if set to Highest Protection requires that you the user add 'crystalfallslga1@gmail.com', to your Accepted Domain List.  We recommend that you set your Spam Blocker Setting to Medium to make sure you receive email from us.

If email is still being lost then you can always try this: (submitted from AOL Members experiencing the problem.)

If you are still not receiving email from us then you will need to contact AOL for assistance with how to make sure you receive email from us.

CUSTOMERS WITH GMAIL ACCOUNTS

If you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click theNot Spam button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.

If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by:

Adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox, unless we know with high confidence that they are spam.

You can create a filter to never send messages from the sender to spam by following the steps below. This will ensure that emails from the sender never end up in Spam and don’t show the warning.

  1. Click the down arrow in your search box and enter the sender’s email address in the From field.
  2. Click Create filter with this search at the bottom of the search window.
  3. Check Never send it to Spam.
  4. Click on Create filter.